Your IT needs these 5 essential functions

If Your Computer Support or Managed Services Provider (MSP) Is Not Doing These 5 Things You Are at Risk of Losing Business!

“Losing money is not why you went into business. When IT doesn’t work it affects your bottom line, time away from what you do best, and ultimately your profitability!”

If you think good reliable IT Computer support is expensive and you can do it yourself, think about how much it costs when:

• You have no access to the systems you use (emails, appointment bookings, or invoicing programmes)

• Your client-sensitive documentation is not secure and is compromised.

• Your client’s history is lost when a computer crashes and the data isn’t backed up!

If you have slow computers, data that is not backed up or your network is not secure from cyber threats your business is at risk and costing you money!

ViljieCo is experienced in planning for IT disasters. Protecting your critical electronic assets and doing all 5 essential functions as a minimum when you sign them up as your Managed Services Provider (MSP)!

The 5 things that an IT support company or MSP should do for you are:

1. Your Tech support/IT/Computer support must do remote monitoring It doesn’t matter if your staff are in the office, onsite or working from home your IT network must have real-time monitoring to maintain, fix and upgrade systems. Remote monitoring means that while you are running your business your computer network is monitored in real-time alerting those to any issues that may happen.

2. File Server Management Each business needs to have computers large enough to keep all their data generated (emails, documents, spreadsheets, photographs). With more and more people working remotely your business documents cannot be in the drawer in the office or on a staff member's laptop. Secure cloud set-up and management is what they do! They will ensure that your business data is securely transferred and saved to the “cloud”.

3. Email Management Email is a foundation for any business. Accounts need to be secure, emails stored, and the software working (add, restrict email access). ViljieCo has the expertise to limit your exposure to threats.

4. Back up your data Any great MSP (Managed Service Provider) will ensure that your business data is backed up, secure and tested regularly!

5. Data Security Cyber Security is a huge risk and threat to your business. At ViljieCo we have up-to-date systems that we use that prevent and limit your business’s exposure. Professional hackers target businesses with ransomware – software that holds your computer system/data to ransom! ViljieCo will set up the right protocols Two-factor authentication, data backups, data encryption, safe file sharing and much more!

Not everything can be solved remotely (a dropped or cracked screen will need to be replaced.) If ViljieCo cannot repair it, they have the network to find you the best replacement.

If your IT support or MSP provider is NOT doing these 5 things then it's time to contact ViljieCo for bespoke IT support.

With ViljieCo the only IT BULL is in the LOGO!