David runs a very successful corporate company which supports large multi-nationals in South Africa and beyond. Having heard of ViljieCo through a mutual connection, David approached ViljieCo for a quote for IT Managed Services based on the specific needs of his company. It was imperative that the provision of services commenced ASAP and that the company’s activities were not disrupted while systems were upgraded. ViljieCo presented David with a bespoke quote which was competitive yet comprehensive. ViljieCo also conducted a thorough IT Audit which showed numerous areas for improvement in the company’s network security and backup protocols. David now has peace of mind that his systems are being proactively monitored, and that any system malfunction will be identified timeously and resolved without affecting the business’ operations.
Jane is a freelance professional, and her livelihood is dependent on her ability to connect to her clients via Zoom, Skype and Teams. With a busy day scheduled in her diary, Jane realised at 07h30 that she could not connect to any of the online services she needed, and that Outlook wasn’t receiving or sending emails. A quick call to ViljieCo and the underlying problem was identified as an intermittent ADSL internet connection problem. The issue was reported to the client’s Internet Service Provider and by mid-morning, ViljieCo had delivered a back-up LTE router for WiFi. Jane didn’t miss one client call nor was her income affected!
A manufacturing company runs a small warehouse operation in Johannesburg which is classified as an essential service. During a time of peak demand of their products, the owner arrived at the premises on Monday morning only to discover that he could not access applications running on his servers or connect to the Internet. ViljieCo was on site within the hour, as remote assistance wasn’t possible given the lack of internet connectivity. While the owner made phone calls to clients to explain and assure them that operations would soon be up and running, ViljieCo problem-solved and deployed specialised software to repair the systems
An advert on social media caught the attention of Philip who owns a medium-sized company. ViljieCo was advertising a special on laptops, through one of its suppliers. Philip knew that he couldn’t match the specs on the laptop on offer for anything near that price commercially, so he ordered five of the laptops. Within three days the laptops were delivered, set up for each user and dropped off for a very happy client.
A small education and training provider realised that their staff could all work just as easily remotely as together in rented premises. Saving thousands on rent would only benefit the bottom line, and so the owner, Sandy, prepared her staff to work from home. This option led to some staff moving away from Johannesburg, choosing a different lifestyle. ViljieCo consulted with Sandy and her team, ascertained what everyone’s needs would be to continue working from remote locations and was able to set up daily remote backups of each user’s data. Today this company is going from strength to strength with happy team members located country-wide – ViljieCo provides ongoing support to each team member via remote means. Users are protected by a comprehensive security solution and can access hosted server data using secure VPN connections.